Customer Service

What does customer service mean to you? Long wait times, inconsistent answers, or unhappiness as a customer? If you can say yes to any of those then Hometown Leather Works is your one stop shop. All that is bogus. You as a paying customer deserves the best and upmost reliability in your time of need or search of an answer. HLW guarantees all of our products and backs every item by The HLW Lifetime Guarantee. What does that mean? That means it's on us. If it is from the build or on behalf of HLW that means we shall fix it.

This does not include normal wear over time.

If you have questions regarding service issues or The HLW Lifetime Guarantee contact us at hometownleather@gmail.com

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